Shipping policy
Last updated: October 17, 2025
Thank you for shopping with Rassel-Daigneault Holistic Health Center, an authorized online reseller of Standard Process® and MediHerb® products.
This Shipping Policy outlines how we handle order processing, fulfillment, and delivery to ensure transparency and trust in every purchase.
1. Authorized Reseller Disclosure
Rassel-Daigneault Holistic Health Center and Dr. Jean-Guy Daigneault are authorized to sell Standard Process and MediHerb products but are not partners, franchisors, joint venturers, agents, or employees of Standard Process Inc.
All Standard Process trademarks and product names are the property of Standard Process Inc. and used with permission.
2. Order Processing
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Orders are processed Monday through Friday (excluding major holidays).
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Most orders are fulfilled and shipped within 1–3 business days after payment is received.
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You will receive a confirmation email once your order has shipped, including tracking information if available.
3. Shipping Carrier & Fulfillment
All orders are fulfilled directly through Standard Process's authorized distribution network to ensure quality, authenticity, and freshness.
Shipping carriers vary by destination and may include UPS, USPS, or FedEx, depending on availability.
4. Shipping Rates
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Shipping costs are automatically calculated at checkout based on your order weight, shipping method, and destination.
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Free shipping promotions may apply to orders over a specified amount when noted on the website.
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We currently ship to addresses within the United States only.
5. Order Tracking
Once your order ships, you will receive an email notification containing your tracking number.
Please allow up to 24 hours for tracking information to become active.
6. Delivery Estimates
Delivery typically takes 3–7 business days after shipping, depending on your location.
While we make every effort to ensure timely delivery, shipping times may vary due to carrier delays, weather, or supply conditions.
7. Incorrect Addresses
Please double-check your shipping information before submitting your order.
Rassel-Daigneault Holistic Health Center is not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.
8. Damaged or Lost Packages
If your package is damaged or lost during transit, please contact us within 7 days of the delivery date at info@lansingchiropracticclinic.com or call (517) 336-8880.
We will work with Standard Process and the carrier to resolve the issue and, if applicable, arrange a replacement.
9. International Shipping
At this time, we do not offer international shipping.
We only ship within the United States to ensure compliance with Standard Process distribution policies.
10. Contact Information
For questions or support regarding your order, contact:
📧 info@lansingchiropracticclinic.com
📞 (517) 336-8880
📍 537 N Clippert St, Lansing, MI 48912